Question: I was assigned to a lengthy paper on a process analysis of a business. This business must have a bottleneck. If someone could help me
I was assigned to a lengthy paper on a process analysis of a business. This business must have a bottleneck. If someone could help me come up with a business that has a bottleneck that could be solved through a process analysis, that would be wonderful. Below is a description of what the professor is looking for.
Your assignment is to act as a consulting team to offer improvement suggestions for a specific process. You will observe (in person by all team members as best as possible) and analyze a manufacturing or service process, and offer specific recommendations as to how the system might be improved. Since this is an online class, you may be paired up with someone in another city. Processes that might work for this would be for each student to visit the same fast food restaurant (or other common facility/ company) but in different cities and compare notes on what is observed. Only one site would need to be fully analyzed in terms of the flow chart and capacity calculations, but this way each student observes the process first hand. Your project's main focus should be on process analysis (i.e. process flow, capacity calculations, bottleneck identification), however, in coming up with improvements, consideration should also be placed on the firm's strategy, as well as the current product/ service design as well as facility layout design. In addition to observing the process in person, you will also need to speak with a manager/ employee that has knowledge of the process to gain further insight about the process, as well as learn about what the company may identify as a "problem" or constraint. These problems may be related to process flow, capacity, quality, inventory, suppliers, etc.
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