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Case background information: You are an HRM consultant. You have been asked to provide recommendations on the design of a selection system to fill a vacancy for an Executive Assistant position which will report directly to the CEO. The following are some highlights from the job description and job specifications relevant to the job: Job Summary: The Executive Assistant will be responsible for managing the office, supervising other administrative staff, and for handling a number of duties for upper management. The incumbent must have the ability to multi-task and work comfortably as part of a diverse team. The ideal candidate is resourceful, a good problem solver and organized. Assuring a steady and timely completion of workload is key to success in this position.

Responsibilities: Manage office workflow by assigning tasks to other administrative support employees on a daily basis; ensuring that deadlines are met and work is completed correctly; Assist in training new administrative support members and other new hires; Implement and monitor programs as directed by the CEO, and see the programs through to completion; Generate memos, emails, reports, and meeting minutes where appropriate; Prepare PowerPoint presentations; Organize in-person and virtual meetings; Maintain an optimal level of office supplies by checking inventory and ordering items; Respond to questions and requests for information; Answer incoming calls and assume other receptionist duties when needed

Qualifications and Skills The Executive Assistant must possess at minimum a Diploma in Office Administration (or equivalent) from a recognized educational institution. A minimum of 8 years experience is required, with at least 3 of these years in a senior level administrative support position Proficiency in MS Office 365, with specific expertise in Microsoft Word, PowerPoint, Excel and MS Teams, is essential. The following Skills are critical to this role: o Ability to analyze and revise office operating practices to improve efficiencies; o Detail-oriented and comfortable working in a fast-paced environment; o Exceptional written and verbal communication skills; o Superior organizational skills and dedication to completing projects in a timely manner; o Maturity and demonstrated ability to exercise appropriate level of discretion in handling of highly sensitive and confidential information; Additional second language skills would be considered an asset

Your assignment is to develop a selection system which is cost-effective, legally defensible, and which will lead to the hiring of the best-qualified Executive Assistant for the organization. Using the six-step selection process outlined in the textbook (and in the lecture), describe in detail the steps you would include and the importance of including them. If you choose to omit any steps, justify the omission and explain why the quality of the selection decision will not be compromised by their omission.

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