I would like for you to pick a business process that is relevant to your respective major and for you to document how you think it works from start to finish. Weve all been involved in business processes, even if we have not realized so. Remember that last time that you went to a grocery store? You were part of a business process. Remember that last time you bought something on Amazon? You were part of a business process.

1. Write a brief narrative on what the swimlane process conveys (tell me what the business process is for). The brief narrative should tell me the following (Word or PDF file):

• What is your major?
• Who is in the process? FOR A BUSINESS OWNER
• What is the process for?

2. Develop a swimlane diagram for a business process using Lucidchart (Links to an external site.). (as a PDF - I show how to do this in the video below)

• 3-7 actors (the swim-lanes)
• 10-20 steps in the process (the rectangles)
• 1-3 decisions (the diamonds)

What about the symbols?

Were not going to go into intermediate and advanced flow-chart symbols for this assignment, rather we are going to focus on the following four basic symbols:

• The Oval

1. Also known as the Terminator.
2. Indicates the start and end of a process.

• The Rectangle

1. Youll be using this the most.
2. It represents any step that you are diagramming - it captures the process steps (basic actions and tasks in your process).

• The Arrow

1. It is used as a guide for directional flow.
2. It tells the reader what is coming next.
3. I recommend sticking with the same type of arrow throughout the creation of the flow-chart (there are many to choose from).

• The Diamond

1. It indicates that a decision is required to move forward.
2. This can be binary (meaning this or that) or could have more than two choices.

With the four symbols above, you are well equipped to make a basic swimlane diagram (and colors do not matter for the assignment).

PLEASE USE CORRECT SHAPES AND HORIZONTAL LANES

PLEASE MAKE THE BPM

MINIMUM: 3 ACTORS, 10 STEPS, 1 DECISION

THANK YOU