IC - Optical is a small optical services store in which they can fill most prescription orders in around 1 hour. The manager has hired you as a consultant to analyse their process of their store. Currently each task is assigned one person and a typical retail working day is 9:00 am to 5:30 pm where the optometrist has a 1.5 hour break (for lunch and attend management meetings) and all other employees have a 30 min lunch break. The information for each task is provided below:

Task	Time (mins/patient)
A. Greet and register the patient	3
B. Optometrist performs eye examination	20
C. Selects frames and lenses	15
D. Glasses are made	60
E. Final fitting of glasses	5

With task D this process can run 6 pairs of glasses at the same time.

The information you need to provide the manager is as follows:

1. Draw a process flow diagram showing the capacity of each task. Identify the bottleneck and determine the current maximum output of the process per day (assuming every patient requires glasses). (3 marks)
2. If another employee was added to the process, where would be the logical place to add this employee. Give your reasoning. (2 marks) - Limit to 150 words