SECTION B Answer all questions. B.1 Read the following case study and answer the questions given...

  

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SECTION B Answer all questions. B.1 Read the following case study and answer the questions given below. [50 marks] ICT capacity and Human Resource Development in developing economies. There is significant potential for Information Communication Technology (ICT) to play a major role in assisting economic and social development in developing economies. However, the technology. infrastructure, plans, and policies must be sustained and supported by people that have ICT skills, knowledge, and abilities. There are many important issues in designing and delivering cost effective and efficient education and training. E-Learning opportunities are increasing. But, there is a challenge in developing economies to access affordable telecommunication networks and services. The goal of affordable services alone is quite involved since it requires policy and social change. ICT capacity development is needed at all levels throughout the developing economies in parallel with the development of e-Learning programs. This development is needed across both public and private sectors. There is a severe need for skilled ICT human resources at all levels in the developing economies. This need includes the users in the public (e.g., educators and health care providers) and private sector; those that design, develop, implement, operate, and manage networks and systems, and those that are responsible for policy decisions and regulation of the ICT sector. The development of the skills, knowledge, and abilities in these diverse areas involves many different disciplines and programs. For the users, education and training should be focused on the incorporation and application of ICT services in their work. This may involve both technical training on how to use a software program, the Internet, or a video teleconference service. It may also include application theories and practices in their specific area of interest. For example, while an educator may be taught how to use a computer eCourse Management System, they also may need to learn about distance learning theory and practice. The user is taught how to use the technology, as a tool, that they will utilize to assist them in their work. Technician or operator training also varies. The type of training fits into categories such as: telecommunication systems and networks, end-user equipment (hardware), and computer systems (software). Even within these categories there are many different types of systems and software programs (e.g., Cisco routers, Oracle database, and Microsoft applications) that may require very specific professional education and training certificate programs. There are fewer structured education and training programs for policy and decision makers. Policy related courses may cover general public policy and administration but specific telecommunication policy courses and those relevant in the Pacific Islands are very few. Developing local human resources will decrease the reliance on expensive foreign ICT consultants, increase ICT related jobs and markets, and improve institutional efficiencies through the use of ICT systems and services. 1. Imagine you have been assigned to undertake a research study based on the condition highlighted in the case study. Formulate the following components a) Research title b) Research problems c) Research aim of your research study. (2 marks) (5 marks) (3 marks) 2. Formulate 3 research questions and the hypotheses (null and alternative hypothesis statement) of your research study. (10 marks) 3. Explain the research design that will be appropriate for your research, by highlighting its advantages. (10 marks) 4. Explain the data collection method/s that will help you to answer the research questions of this research study. (10 marks) 5. Explain how theory can help you as a researcher to undertake the research study. (10 marks) * Reference of case study and scenario based analysis made from,"Research Methods in Human Resource Management": Valerie Anderson: 2nd edition: CIPID: 2009. SECTION B Answer all questions. B.1 Read the following case study and answer the questions given below. [50 marks] ICT capacity and Human Resource Development in developing economies. There is significant potential for Information Communication Technology (ICT) to play a major role in assisting economic and social development in developing economies. However, the technology. infrastructure, plans, and policies must be sustained and supported by people that have ICT skills, knowledge, and abilities. There are many important issues in designing and delivering cost effective and efficient education and training. E-Learning opportunities are increasing. But, there is a challenge in developing economies to access affordable telecommunication networks and services. The goal of affordable services alone is quite involved since it requires policy and social change. ICT capacity development is needed at all levels throughout the developing economies in parallel with the development of e-Learning programs. This development is needed across both public and private sectors. There is a severe need for skilled ICT human resources at all levels in the developing economies. This need includes the users in the public (e.g., educators and health care providers) and private sector; those that design, develop, implement, operate, and manage networks and systems, and those that are responsible for policy decisions and regulation of the ICT sector. The development of the skills, knowledge, and abilities in these diverse areas involves many different disciplines and programs. For the users, education and training should be focused on the incorporation and application of ICT services in their work. This may involve both technical training on how to use a software program, the Internet, or a video teleconference service. It may also include application theories and practices in their specific area of interest. For example, while an educator may be taught how to use a computer eCourse Management System, they also may need to learn about distance learning theory and practice. The user is taught how to use the technology, as a tool, that they will utilize to assist them in their work. Technician or operator training also varies. The type of training fits into categories such as: telecommunication systems and networks, end-user equipment (hardware), and computer systems (software). Even within these categories there are many different types of systems and software programs (e.g., Cisco routers, Oracle database, and Microsoft applications) that may require very specific professional education and training certificate programs. There are fewer structured education and training programs for policy and decision makers. Policy related courses may cover general public policy and administration but specific telecommunication policy courses and those relevant in the Pacific Islands are very few. Developing local human resources will decrease the reliance on expensive foreign ICT consultants, increase ICT related jobs and markets, and improve institutional efficiencies through the use of ICT systems and services. 1. Imagine you have been assigned to undertake a research study based on the condition highlighted in the case study. Formulate the following components a) Research title b) Research problems c) Research aim of your research study. (2 marks) (5 marks) (3 marks) 2. Formulate 3 research questions and the hypotheses (null and alternative hypothesis statement) of your research study. (10 marks) 3. Explain the research design that will be appropriate for your research, by highlighting its advantages. (10 marks) 4. Explain the data collection method/s that will help you to answer the research questions of this research study. (10 marks) 5. Explain how theory can help you as a researcher to undertake the research study. (10 marks) * Reference of case study and scenario based analysis made from,"Research Methods in Human Resource Management": Valerie Anderson: 2nd edition: CIPID: 2009.

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1 a Solutions to Enhance ICT Education and Integration in Developing Economies b The case study presents several issues associated with ICT training a... View the full answer