IDENTIFICATION

1. _________________ is defined using costs and prices as well as the number of attributes.
2. _________________ is how sound the product functions or service performs when put to use.
3. _________________ focuses on the product or service and performance should be exactly as what customers demand.
4. _________________ are incurred to avoid failure problems.
5. _________________ is checking of inward bound material, process setup, and products against contracted specifications.
6. ________________ is faulty product or material that cannot be repaired, used, or sold.
7. ________________ deals with the means to deter the occurrence of defects and is usually achieved using statistical process control techniques.
8. ________________ is the cost of making available products or services based on required standards.
9. ________________ are acquired to treat defects revealed earlier when the product or service is delivered to the customer.