Question: Identify 2 processes from your work, institution or every-day life that can be addressed using BPM. For each of these problems, - identify the corresponding

Identify 2 processes from your work, institution or every-day life that can be addressed using BPM.

For each of these problems,

- identify the corresponding organization

- process type (operational, management or supporting)

- process owners

- customer

- value

- performance measures (KPI)

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