Question: Identify a business process in your work function which has undergone digitalization. Evaluate how the business process has been optimized after it has undergone digitalization.

Identify a business process in your work function which has undergone digitalization.
Evaluate how the business process has been optimized after it has undergone digitalization.
List the technologies implemented in bringing about the digitalization of this business process.
Evaluate the value that has been created to the organization and to the stakeholders (such as customers, employees, suppliers, etc.), if any.
Support your discussion on the value created with suitable examples from your work function. You may also try to quantify the value created without disclosing any confidential company info.

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