Question: Identify a true statement about customer complaints in the sales process. Avoiding complaints by setting high expectations is best. A customer who does not complain

Identify a true statement about customer complaints in the sales process.
Avoiding complaints by setting high expectations is best.
A customer who does not complain is a happy customer.
It is wise to assume that all complaints are unjustified.
A fair settlement made in the customer's favor helps to resell the company and its products.
Complaints are completely eliminated through personal visits by sales representatives.
Identify a true statement about customer complaints in the sales process.

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