Question: Identify a true statement about customers who do not complain even after experiencing service failures. Multiple choice question. They believe that fair treatment and good

Identify a true statement about customers who do not complain even after experiencing service failures. Multiple choice question. They believe that fair treatment and good service are their due. They feel a social obligation to help others avoid negative service experiences. They have a lot of ego involvement in service experiences. They believe that filing a complaint with a firm is very difficult

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