Question: Identify a true statement about the contingency approach developed by Clayton Christensen et al . ( 2 0 0 6 ) to managing resistance to

Identify a true statement about the contingency approach developed by Clayton Christensen et al.(2006) to managing resistance to change in an organization.
Multiple choice question.
Organizational context of change consists of six dimensions.
The degree of acceptance of the means to reach the outcomes is crucial in resistance to change.
When there is high agreement between management and staff, using negotiation works best.
Agreement over the goals of change does not play a role in resistance.

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