Question: Identify a true statement about Whelan - Berry and Somerville's ( 2 0 1 0 ) views on the change communication process. Multiple choice question.

Identify a true statement about Whelan-Berry and Somerville's (2010) views on the change communication process.
Multiple choice question.
How changes are presented and discussed affect their success.
Change communication should typically involve listening.
Communication is important only at the beginning of the change process.
Poor communication has minimal impact on change.

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