Question: Identify and provide a brief description of two relevant performance measures for each of the four perspectives of a balanced scorecard for a company in

  1. Identify and provide a brief description of two relevant performance measures for each of the four perspectives of a balanced scorecard for a company in the railway industry (ex. Canadian National Railway).
  2. Identify and provide a brief explanation of the performance measures thathave been the most impacted by the Covid-19 pandemic
  3. Identify and provide a brief explanation of some of the actions the Canadian National Railway Management would have taken to adapt the company's balanced scorecard performance measures to the Covid-19 pandemic business environment

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