Question: Identify four examples from your own experience in which you felt service quality was truly top-notch,and some in which it was not. Describing what you

Identify four examples from your own experience in which you felt service quality was truly top-notch,and some in which it was not. Describing what you think might be some of the fundamental differences in infrastructure and management practices of these organizations. Please define with clarity research from experience, textbook, or internet for your examples including facts to support your research.

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