Question: . Identify the conceptual blocks illustrated in this case. Explain. 2 . What steps in the analytical problem - solving were skipped or short -

. Identify the conceptual blocks illustrated in this case. Explain.
2. What steps in the analytical problem-solving were skipped or short-
circuited?
3. If you were Hendersons adviser, knowing what you know about problem-
solving, what would you have suggested to help his problem-solving
processes? What kinds of conceptual blockbusters could have been useful to
Henderson?
4. What practical hints do you derive from this case of analytical problem-
solving gone awry?

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