Question: Identify the following quality control activities as either value-added or non-value-added Clear All Preventive machine maintenance Materials inspection Design engineering Rework Value-added Scrap material Non-value-added

Identify the following quality control activities

Identify the following quality control activities as either value-added or non-value-added Clear All Preventive machine maintenance Materials inspection Design engineering Rework Value-added Scrap material Non-value-added Finished goods inspection Processing returned materials Customer service calls Identity the following by their type of quality cost. Clear All Scrap Vendor quality Operator training Preventive costs Recalls External failure costs Returned merchandise Appraisal costs Testing Internal failure costs Preventive machine maintenance Warranty work

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