Identify the important $1.$ Organizational Needs, $2.$ Task Needs, and $3.$ Person Needs

for developing training at UPS. Please list multiple needs for each category.

B$.$ What are the Training Goals$/$Training Objectives? List several goals.

C$.$ Which Training Methods were applied in the training at UPS? List and describe

several methods.

D$.$ Identify indicators for training effectiveness on to the four levels proposed by

Kirkpatrick: $1.$ Reaction, $2.,$ Learning, $3.$ Behavior and, $4.$ Results. Precisely, identify

at least one outcome for each of the four categories for the training at UPS $($describe

whether or not, and if so how, they were accomplished$).$

E$.$ Can you think of any outcomes that could be measured, that are currently not being

assessed? This question is voluntary and you may leave it out without points being

distracted.