Identify the operations management challenges Project $3$ and Digicape

experienced when they decided to merge in $2010.$

$2.$ Draw a four Vs profile for Digicape$$s products and services.

$3.$ Use Polar Diagram to show the $5$ objective functions

$4.$ In which areas of operation do you think Digicape could improve? Provide

reasons and describe briefly the recommendations you would make.

$5.$ Generally, how do you think these five performance objectives can be utilised

appropriately in terms of telecommunication management with regard to

competition for customers?

$6.$ Based on your learning on how quality, speed, dependability, flexibility and cost

impact on the external customers. Explain how each of these performance

objectives might have internal benefits.

Questions