Identify the problem statement that best fits the "Define the Problem" criteria.

We need to increase employee satisfaction across all departments.

$$ Our customer service response time is slow, and we aim to reduce it by $30\%$ over the next two months to enhance customer satisfaction, which is critical for our brand's reputation.

$$ The company should become more sustainable to support environmental goals.

$$ We should improve product quality to compete better with our

competitors.