Identify the similarities and differences in the communication plans from both scenarios below.

$1.$ When communicating a key item like the strategic planning for implementing a policy change, it's crucial to tailor the message differently for internal and external audiences due to the distinct roles these groups play within and outside the organization. For internal audiences, such as employees, the communication should focus on providing a high level of detail about the specific steps involved in the policy change, including timelines, expected outcomes, and individual responsibilities. This is essential for helping employees understand how the change will impact their daily tasks, what is expected of them, and how they can prepare for the transition. Internal communication should be clear and actionable, often presented through direct channels like emails, meetings, and internal memos, to ensure that everyone is aligned and prepared for the change.

$2.$ When communicating with internal and external audiences, it's important to tailor the message to suit the needs and expectations of each group $($Zhou$,2023).$ Key items that would be communicated differently to internal and external audience. Level of detail $($internal audience$)$ Provide comprehensive details, including specific strategies, timelines, and roles. Internal stakeholders, such as employees or team members, need detailed information to understand their responsibilities and how the changes will affect their work. External audience offer a high$-$level overview focusing on the benefits and objectives of the policy change. External stakeholders, such as customers or partners, are more interested in the impact and outcomes rather than the intricate details.