Identify three aspects that make Shouldice competitive. In other words, why do patients choose to come to Shouldice?

Identify four characteristics of the operations at Shouldice that contribute to its success $($As opposed to question $1,$ focus on operations strategy for this question$).$

Based on the case data, Shouldice hospital can serve $6850$ patients per year. Make a list of resources that may contribute to this capacity limitation $($we will make computations in class to identify which resource from your list is the actual bottleneck$).$

What actions, if any, do you recommend to Shouldice to expand its business? Select from: Open a new facility, Operate on Saturdays, Increase capacity at the existing facility, Other action. Explain your recommendation.

Calculate the capacity of the Exam Rooms $($inpatients per week$).$ If you need to make an assumption, please state it explicitly and explain your rationale.