Question: Identifying the correct DMAIC phase: A six sigma team is working on reducing customer wait times at a bank. They have just gathered data on
Identifying the correct DMAIC phase: A six sigma team is working on reducing customer wait times at a bank. They have just gathered data on the current average wait times and customer feedback. What should be their next step?Question 14 options:Define the problem by creating a project charterImplement solutions to reduce the wait timesAnalyze the data to identify root causes of long wait timesControl the process to sustain the improvement
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