Question: If 50 errors occurred per 20,000 tax applications, what is the defects per unit (DPU)? During initial investigations, the fifty errors can be traced to

If 50 errors occurred per 20,000 tax applications, what is the defects per unit (DPU)? During initial investigations, the fifty errors can be traced to clerical errors such as incorrect names, account numbers, pulling wrong files, and processing errors, what is the defects per opportunities (DPO)? What would be the defects per million opportunities (DPMO)?

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