Question: If an error in your work is discovered by a customer, the best way to assist in promoting good relations is to: A . Admit
If an error in your work is discovered by a customer, the best way to assist in promoting good relations is to:
A Admit the error and, if possible, correct is
B Be more careful in the future because such errors hurt the agency.
C Apologize and assure the customer that you will make no more errors.
D Explain to the customer the precautions which are taken to prevent such errors.
E Minimise the mistake. The customer will feel uncertain about the Agency's practices if mistakes are made.
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
