Question: If an organization develops a system to evaluate and determine the needs of their customers and then work to align their activities around the needs

If an organization develops a system to evaluate and determine the needs of their customers and then work to align their activities around the needs of the customers, it is commonly known by which of the following? Customer Relationship Management (CRM) Enterprise Resource Management (ERP) Total Sales Analysis Collaborative Planning, Forecasting, and Replenishment (CPFR)

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