Question: If an organization was going to make substantial changes to its customer service department which type of transformation tool would it use? Reengineering Process Control

If an organization was going to make substantial changes to its customer service department which type of transformation tool would it use?
Reengineering Process Control (RPC)
Business Process Improvement (BPI)
Total Process Improvement (TPI)
Business Process Reengineering (BPR)
If an organization was going to make substantial changes to its

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