If anyone could help me solve B-F

d. What is the percentage utilization of Clerk D assuming that customers arrive every 6 minutes? 1 e. To increase the capacity of the process, to which operation would you add an additional clerk? Question 1. A diagram of a service process is given below. The process runs on the JIT principle (in other words customers cannot leave the waiting room and start through the process at Operation 1 more often than the process can finish them. Customers arrive every 6 minutes. Note that the abbreviation "custs" stands for customers. The capacities are shown for each Note: Feel free to handwrite answers to this and other homework sets so long as they are legible. a. Identify the bottleneck The bottle neck longest wait time Clerk C= only makes 12 custs/hour b. What is the process capacity in customers per hour? c. What is the throughput (flow rate) of the process? e. To increase the capacity of the process, to which operation would you add an additional clerk? f. If a clerk is added to increase the capacity of the process (you can assume the new clerk is as efficient as the old clerks at any of the 4 operations), what is the new process capacity in customers per hour? Question 2. Consider the process for a store below