If the alignment between operations capabilities and market requirements is too tight this could mean that, what was previously alignment between the two, can move off the line of fit. A of capabilities and market requirements however can provide some insurance against unexpected shifts in the market. intangible set O broader set tangible set O static set C systematic setIt is the whole interrelated cycle of increased process control driving the learning that enriches process knowledge, which in turn enables greater control and other factors, which is the "engine" of operations capability development learning curve process knowledge process control experience