Question: If you have a negative message to deliver, which one of the following approaches is BEST? Multiple Choice Focus on what you can do. Deliver

If you have a negative message to deliver, which one of the following approaches is BEST?

Multiple Choice

Focus on what you can do.

Deliver the message quickly and bluntly to minimize pain.

Be sure to have the majority of the message focusing on the negative to make sure the recipient fully understands.

Avoid mentioning the negative news until the very last sentence of the message.

Avoid positive language, as it delivers a mixed message.

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