Question: If you were working for flight centre describe how would you assist your customer in determining what they needed from this product or service? What

If you were working for flight centre describe how would you assist your customer in determining what they needed from this product or service? What alternatives could you offer them in the product range? How would you prioritise what the customer's needs were? What rights do the customers have with regards to faulty products or unsatisfactory services?

What procedures would you put in place if you were working in this company to ensure that all referrals for the product or service are relevant and matching to the needs of the customer?

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As an employee at Flight Centre my primary goal would be to assist customers in determining their travel needs and providing suitable options from our product range Heres how I would approach this 1 A... View full answer

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