Ihat is especially important to do when texting a business message to someone? Proofread the message before sending to correct any errors introduced by AutoCorrect. Remember that your identity is available to the person receiving the text, so do not include your name. Use abbreviations, such as " u " instead of "you," in order to keep the message short. What is a good initial technique to apply when proofreading an email? Begin by applying the NNTR rule. Begin with a mindset that you want to find errors. Begin by applying spell check and then grammar check. Avoid making a call to action at the end. Avoid using bullet points because they make the message appear cluttered. Start by introducing the most important message early in the email. Use filler words and a chatty tone to put the reader at ease