Question: Imagine a customer has purchased a new software application for their business . During the installation process , they encounter several technical issues that prevent

Imagine a customer has purchased a new software application for their business . During the installation process , they encounter several technical issues that prevent them from using the software as intended . Despite following the provided instructions , they cannot resolve the issues on their own . What is the term used to describe the situation ? Moment of Misery Moment of Truth Moment of Magic Moment of Unveiling

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