Imagine, Maurice has hired you as his CRM consultant. You are supposed to meet him with a
Fantastic news! We've Found the answer you've been seeking!
Question:
Imagine, Maurice has hired you as his CRM consultant. You are supposed to meet him with a plan covering the following three heads:
a. Deliverables of the plan with time and cost estimates
b. An integrated customer centric CRM framework (a flow diagram could help explain the plan in a better way)
c. An objective measure to assess and monitor the performance of the plan against each
deliverable
Please explain the above 3 points as a CRM consultant.
Related Book For
Fraud examination
ISBN: 978-0538470841
4th edition
Authors: Steve Albrecht, Chad Albrecht, Conan Albrecht, Mark zimbelma
Posted Date: