Question: Imagine that you are the Information Technology coordinator for a small, online business. The Director of Customer Service is displeased with the company's website, because
Imagine that you are the Information Technology coordinator for a small, online business. The Director of Customer Service is displeased with the company's website, because she often hears negative feedback from customers. At the moment, all online shopping transactions and customer login information is handled by a contracted vendor, but this solution is slowly becoming untenable. Orders have been lost, purchase history is incomplete or missing, and during a single browsing session, items occasionally disappear from users' online shopping carts. To make things worse, the connections to the e-commerce vendor's servers are usually slow and, lately, unreliable. The President of the company would like to transition from the external e-commerce vendor to an internal solution. He wants the online shopping experience to be "the gold standard," rather than a frustrating experience. To prepare for this Discussion: For this Discussion, sketch a plan about the handling of customer informationa very touchy subject in the office. Some information will be stored in files on the local server, while other information will need to be stored on the user's local machine in the form of cookies. Identify two specific types of data that should be stored in cookies and two other pieces of information that should be stored on the server. Explain why you chose where to store the information, citing the textbook or other research sources to support your decision. Next, construct a few lines of code that may be used to store the information properly on the new website. Briefly describe all variables and functions
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