Imagine that you have been hired by the startup e-Commerce company Sports R US to provide a convenient self-service solution for customers accessing sports products. The Web application would need to be available on mobile devices (e.g., smartphones, tablets, laptops, notebooks). The application also needs to work on multiple Web browsers (i.e.., Chrome, Internet Explorer, Firefox, Safari, and others to support self-service tasks. Sports- R-US has asked you to provide a Human-Computer Interaction (HCI) guide for the design and implementation of this service.
Address the following topics:

• Information Gathering
• Design Strategy
• Prototyping
• Implementation

Write a paper in which you:

1. Describe the following:

1. Purpose and goals of a mobile self-service.
2. Target segment (audience).
3. The audience needs and wants.
4. Resources necessary to achieve the desired outcome.
5. Design of the Website for mobile devices
6. Interfaces applicable to mobile devices.

2. Design each of the following using Microsoft Visio or any open source wireframing or mockup tool.

1. The Sports R US home page for a mobile device.
2. The self-service Web page to review products and checkout using mobile devices.

3. Recommend one (1) prototype that could be created.
4. Determine the type of evaluation method to use in a Web design for the best user experience.
5. Provide key details of how the mobile self-service will be implemented on various mobile devices.

Answer rating: 100% (QA)

Mobile Devices and SelfService ECommerce Introduction The intention and objective of this particular plan are to be able to develop a system that will be more effective and productive for the service ... View the full answer