I.Managing information systems projects

1- What are the principal risk factors in information systems projects, and how can they be managed?

1. Identify and describe each of the principal risk factors in information systems projects.
2. Explain why builders of new information systems need to address implementation and change management.
3. Explain why there is such a high failure rate for implementations involving enterprise applications, business process reengineering, and mergers and acquisitions.

2- How can firms assess the business value of information systems?

1. List and describe the major costs and benefits of information systems.
2. Distinguish between tangible and intangible benefits.

II.Information Systems Development

1- What are the core activities in the systems development process?

1. Distinguish between systems analysis and systems design. Describe the activities for each.
2. Define information requirements and explain why they are difficult to determine correctly.
3. Explain why the testing stage of systems development is so important. Name and describe the three stages of testing for an information system.
4. Describe the role of programming, conversion, production, and maintenance in systems development.