I-mart is a discount optical shop that can fill most prescription orders in around one hour....
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I-mart is a discount optical shop that can fill most prescription orders in around one hour. The management is analyzing the processes at the store. There currently is one person assigned to each task below. The optometrist assigned to task B takes an hour off for lunch and the other employees work the entire day. TASK A. Greet/register the patient B. Optometrist conducts eye exam C. Frame/lenses selection D. Glasses made (process can run 6 pairs of glasses at the same time) E. Final fitting TIME 3 minutes/patient 20 minutes/patient 24 minutes/patient 66 minutes/patient 5 minutes/patient For a typical 12-hour retail day (10 A.M.-10 P.M.), the manager would like to calculate the following: a. Assuming every patient requires glasses, what is the current maximum output of the process per day? (assume an hour break for lunch for Optometrist). (Round your answer to 1 decimal place.) Maximum output 43.3 patients a day b. If another person was added, where is the logical place? Task C Task B Task A Task D Task E References Worksheet Learning Objective 11-04 Analyze manufacturing, service, and logistics processes to ensure the competitiveness of a firm. Difficulty 3 Hard I-mart is a discount optical shop that can fill most prescription orders in around one hour. The management is analyzing the processes at the store. There currently is one person assigned to each task below. The optometrist assigned to task B takes an hour off for lunch and the other employees work the entire day. TASK A. Greet/register the patient B. Optometrist conducts eye exam C. Frame/lenses selection D. Glasses made (process can run 6 pairs of glasses at the same time) E. Final fitting TIME 3 minutes/patient 20 minutes/patient 24 minutes/patient 66 minutes/patient 5 minutes/patient For a typical 12-hour retail day (10 A.M.-10 P.M.), the manager would like to calculate the following: a. Assuming every patient requires glasses, what is the current maximum output of the process per day? (assume an hour break for lunch for Optometrist). (Round your answer to 1 decimal place.) Maximum output 43.3 patients a day b. If another person was added, where is the logical place? Task C Task B Task A Task D Task E References Worksheet Learning Objective 11-04 Analyze manufacturing, service, and logistics processes to ensure the competitiveness of a firm. Difficulty 3 Hard
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