Implement debtor management procedures Assume that the CEO advises that, in response to your recommendations, debtor management procedures should be developed and implemented in relation to customer invoices. You are required to develop simple debtor management procedures for customer payments. It should include a range of simple steps from a friendly reminder to sending a formal letter of demand.

Your debtor management procedures should be approximately one-page long.

2. Draft a word processed letter to the CEO (your assessor). The text of the letter should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should introduce and summarise the contents of the attachment.

Submit your debtor management procedures with the letter.