) implementation of an alternative 151 Because they are not systematic or comprehensive, uning beristics in place of an eight step decision-making process can lead to A) errors and biases B) consistently better decisions C) more imaginative decisions D) decisions that more directly solve problems 16) What did the effect of a volcanic eruption in Iceland on the production of ins in a plant in Japan illustrate? A) how much organizations depend on their banks B) how much organizations depend on their external environment C) how much organizations depend on corporate culture D) how much organizations depend on a strong brand image 17) Which one of the following is not involved with the demographic component of an organization's external environment? A) values B) gender C) race D) income 18) The use of peer-to-peer services such as Uber is an example of this type of coonomy A) capitalistic B) socialistic C) sharing D) unplanned 19) Which one of the following views of management would agree with the statement that managers should not be held accountable for changing global economic conditions? A) the geocentric view B) the new-world order view C) the demographic view D) the symbolic view 20) Which view of management describes a situation in which managers are directly responsible for a company's success or failure? A) the structural view of management B) the symbolic view of management C) the omnipotent view of management D) the realistic view of management