Question: Implementing decisions in a total quality environment requires all the following, except: A . The reoognition that the customer defines quality and that a fotal
Implementing decisions in a total quality environment requires all the following, except:
A The reoognition that the customer defines quality and that a fotal quality decision objective is to meet or exceed customer satisfaction standards.
B Continuous employee training and team decisionmaking.
C Reduced emphasis on cornmunication between departments, supervisors, and employec.
D Continual collection and analysis of data to improve decision making accuracy.
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