Implementing improved communication, training, inventory management, forecasting, and supplier relationships will help correct the scenario at NewAge Manufacturing$1.$ Identify the weaknesses at NewAge Manufacturing:Deteriorated customer service leading to customers threatening to switch to competitors.Inventory turning rate of $2\mathrm{.}6$ times per year with $20\%$ classified as obsolete.Reluctance to use Materials Requirement Planning program due to staff discomfort with data integrity.High overall inventory investment.Engineering and sales teams bypassing materials team for unplanned customer requirements.Lack of communication between sales, engineering, and materials team leading to urgent last$-$minute requests and increased costs from suppliers$\mathrm{.}2.$ Proposed Solutions:To address the weaknesses at NewAge Manufacturing, several steps can be taken:Implement a robust communication system between sales, engineering, and materials team to ensure all customer requirements are channeled through the proper channels.Train staff on the effective use of the Materials Requirement Planning program to improve data integrity and streamline inventory management.Conduct a thorough inventory audit to identify and remove obsolete inventory, improving inventory turns.Develop a forecasting system that involves input from all relevant departments to provide accurate forecasts to suppliers.Establish clear protocols for handling urgent customer requests to prevent bypassing the materials team and incurring additional costs.Negotiate with suppliers for better pricing and terms based on accurate forecasts and improved inventory management$\mathrm{.}3.$ By addressing these weaknesses through improved communication, training, inventory management, forecasting, and supplier relationships, NewAge Manufacturing can enhance its customer service, reduce costs, and improve overall operational efficiency.