Question: implicit and explicit biases and their impact on customer interactions is insightful. The call for diversity training, inclusive policies, and cultural competency development among staff
implicit and explicit biases and their impact on customer interactions is insightful. The call for diversity training, inclusive policies, and cultural competency development among staff is a valid recommendation. Also, providing examples of companies successfully addressing biases and their outcomes would be beneficia
Step by Step Solution
There are 3 Steps involved in it
Get step-by-step solutions from verified subject matter experts
