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The Role of Project Management Information Systems Towards the Project Performance The Case of Construction Projects in United Arab Emirates

ABSTRACT Project management information systems (PMIS) has become an essential tool in contemporary organizations. 21st century project managers cannot afford the losses, delays, and disappointments often triggered by redundant projects. PMIS is even more critical for business organizations, where profitability and long-term sustainability is pegged on competitively performing projects. PMIS has thus become a strategic resource for project managers when seeking optimal level of project performance. United Arabs Emirates (UAE) has gradually transformed to an epicentre of economic development in the Middle East. In pursuit of economic development and globalization, UAE has made unprecedented investments in the construction of infrastructural and networking systems. The present study established that construction represents perhaps the most advanced and progressive market-based industries in UAE. Construction projects are now defined by a complex matrix of profitability, performance, and cost-time balance. After collecting questionnaire data from a purposive sample of 20 project managers in UAE, the survey established a positive correlation (r = +0.72) between the use of PMIS and project performance. The findings validated the hypothesis of the study, and affirmed that, there is a significant positive relationship between the quality, information output and user influence of PMIS and project performance when implementing construction projects in UAE. Future research should cover a more reliable sample size and triangulate the data collection instruments to generate more reliable findings. Further, future research should focus on establishing how PMIS improve project management while in actual practice, rather than exclusively relying on the admissions of relatively biased project managers whose core interest is display their companies as market leaders in practice.

Modern organizations have gradually transformed from singleproject ventures to the management symmetry of numerous global projects. Managers are now mandated to integrate many and highly complex projects managed simultaneously and with unprecedented level of accuracy and detail-specific precision. Not only are projects requisite, but also an assortment of such projects at any one time, given that modern organizations are continually been involved in many projects as a competitive tactic to ensure that they remain relevant in their respective fields (Kahura, 2013. p. 104). In contemporary organizations, projects management has now emerged as a multifaceted process of implementing assorted initiatives, all whose planning and control need a simultaneous nerve center (Meredith and Mantel, 2012). Globalized management of projects in an extremely competitive world market and the fact that such projects now encompass real-time information technology (IT), biological innovation, engineering, complex construction requirements, assembly of policy requirements, and pioneer context-specific adaptation, has redefined the art of contemporary project management (Liberatore and Pollack-Johnson, 2003). According to Liberatore and Pollack-Johnson (2003), projects now compel managers to seamlessly interlink and aggregate planning, organization, scheduling, inter-party collaboration, monitoring,

11.1. Conclusions Though not as reliably generalizable as should be because of the relatively small sample, and the reliance of a single data collection instrument not triangulated for reliability and validity of the data generated, the study offers an informative picture of how PMIS has been adopted in UAEs construction industry. Based on the research process, it is evident that the PMIS offers a reliable, efficient, and high-end support for project management among project managers in the construction industry. Project managers in charge of construction in UAE are employing PMIS to embrace the challenges other come with complex projects in a highly active industry. Based on their admissions, PMIS is a quality software solution, which when customized for individual companies, provides project managers with an accurate, reliable, and objective system of real-time information encourse a construction project. Only one respondent 5% of the sample testified that PMIS was not the best available among alternative software, for high quality delivery of project management needs. The study concludes based on the empirical findings, that not only is the information output of PMIS reliably accurate, comprehensive and real-time relevant in project management, but it also ensures the successful completion of simultaneous projects regardless of their complexity. Conclusively therefore, the adoption of PMIS positively correlates with project performance of construction projects in UAE at r = 0.72, such that based on the overall quality of PMIS both as customized software and in information output, and in influencing managers when planning and implementation, PMIS optimizes performance of UAEs construction projects.