In 1994, shortly after being diagnosed with Alzheimer's, former President Ronald Reagan wrote an open (i.e., not
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Question:
1. Describe how the emotional response to a handwritten thank-you letter differs from the emotional response to one that is keyed via work-processing software, printed, and mailed.
2. In what ways did President Reagan's thank-you letter serve as a lesson on etiquette to the country?
3. Explain how this act of writing a thank-you note demonstrated humility on the part of the President.
4. How did President Reagan's thank-you letter influence US citizen's perception of his professional image?
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