Question: In 2008, Bob Nardelli announced that Chrysler would lay off one-quarter of its white-collar managers. and answer the following questions: Was the bad-news delivered in

In 2008, Bob Nardelli announced that Chrysler would lay off one-quarter of its white-collar managers. and answer the following questions:

  1. Was the bad-news delivered in a timely manner? Do you think it was delivered too directly? Too indirectly? Explain.
  2. Was there a buffer? Was there an attempt to soften the blow? Explain.
  3. Were you told or did you discuss immediate impacts?
  4. Was the tone appropriate?
  5. Was the delivery of bad news to you fair?
  6. Overall, what three changes would you suggest to make the bad-news message more effective?

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