In 2016 . Mr. Daniel Aclam started Retail Experrs a consultancy business that prevides advice to the retail inctustry. Mr Datuat has wide experience in retail sector as he was previously a Vice President of a major retall cotripany in Mataysia for ever ar years. As he has wide experierice in the industry and is highly skilled in the business disciplines reeded by retallets. he decided to set up a consultancy firm, tie, Retail ixperts. Daniers consulfancy has attracted several clients, including 7 major fetail chains. The consultancys areas of expertise comprise: - Merchardising - laying out stores to maximise reventae Human resourcess - sclecting arid training sales staff Operations - adrministrative and accounting issues. generally arising from it and systems. Initially Daniel worked alone; but as of july 2022 . his business employs thirty consultants, consisting of former retailers ard fresh graduates. The former retailers were generally store managers before they joined Danief's consultancy and between thern have experience in all of the consultancy's areas of expertise. The graduates typically have degrees in markcting. human resource or information technology with the newer hire have experience in performance data analytics. The Iresh graduates have since been trained in the retail issues associated with their specific area of expertise. Danief still actively manages the consultancy. He negotiates contracts with clients, assigns teams of suitable consultants and reviews all draft reports before they are submitted to clients. Daniel believes that it is time to delegate the routine management of the consultancy to some of his more experienced employees so that he can develop relationships with clients and obtained more business. Daniel has requested suggestions from his senior employees on the ways to do this. The suggestion given by them are as follows: Suggestion 1 Three departments would be created: merchandising, human resources and operations. Consultants would be assigned to a department in accordance with their expertise and the best qualified consultant in each area would be promoted to Hear of Department. Foch department would be considered as a cost center. All consultants' time would be charged to projects at a rate of four mes their hourly rate of pay. Uggestion 2 Secreseiver 2 timest their hourty rate of paily, Sacserdion No3 The four most expericnced comstfants would be promoted to the fank of tead consultant. The remainirug carisintintits weyuid retrain in a pool of labour to assist as required. Each new consultancy assegnrnent would be giventis ofie of thie tour lead consultants, who would select the appropriate corsultants from the pool. Each lead consuftant would be a profit centre. All consuitants' time would be charged to projects at a rate of four tument their hourly rate of pay. (b) Advise Daniel of the factors that need to be considered before delegating the day to day running of Retail Experts. (20 marks)