Question: In a bad - news message, a ( n ) is likely to eliminate the need to state the refusal directly because it states what

In a bad-news message, a(n) is likely to eliminate the need to state the refusal directly because it states what can be done.
a. review
b. counterproposal
c. criticism
d. agenda
In a bad-news message, a(n) is likely to eliminate the need

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