Question: In a central railway station 15 computerized reservation counters are available. A customer can book his/her ticket in any train on any day in any

In a central railway station 15 computerized

In a central railway station 15 computerized reservation counters are available. A customer can book his/her ticket in any train on any day in any one of these computerized reservation counters. The average time spent per customer by each clerk is 5 minutes. Average arrivals per hour during three types of activity periods have been calculated and customers have been surveyed to determine how long they are willing to wait during each type of period. Type of period Arrivals/hour Customer's acceptable waiting time (minutes) Peak 110 15 Normal 60 10 Low 30 5 Making suitable assumptions on this queueing process, determine how many counters should be kept open during each type of period

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