In a customer$-$focused business, $\_\_\_\_\_\_\_\_.$

Question $14$ options:

A$)$

the management views customer complaints as negative feedback and avoids them

B$)$

the business downplays the importance of customer training for new employees

C$)$

the business is overly focused on building products they assume their customer wants

D$)$

the analysis of customer feedback is performed only by the senior management

E$)$

the senior management sets the tone and sends the signal for a strong customer focus