Question: In a customer service and support context, what role does a chatbot typically play? It only assists human agents in addressing complex problems. It interacts

In a customer service and support context, what role does a chatbot typically play?
It only assists human agents in addressing complex problems.
It interacts with customers for routine problems, directing them to human agents when necessary.
It entirely replaces human agents.
It processes all customer requests independently.
In a customer service and support context, what

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